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STORE POLICY

Customer Care

At Renee's Beauti, we are committed to providing our customers with an exceptional experience. Our knowledgeable and friendly customer care team is available to answer any questions you may have and provide assistance with choosing the right kit for you.

 

We are dedicated to delivering top-notch customer service and satisfaction. We value your feedback and strive to make sure you have a positive experience with us. We also offer a satisfaction guarantee on all of our products. Thank you for choosing Renee's Beauti

Refund and Return policy

IF you don't request a refund within 24 hours after purchasing your product refunds or returns will be accepted for any products purchased from our business. All sales are final. We highly recommend that you research our products before purchasing to ensure that they meet your needs because here at Renee's Beauti our goal is to make sure our shipping process is fast so once purchases are made the process of your order starts. If you have any questions about our products or services, please contact us before placing an order. We will do our best to provide you with the information that you need to make an informed decision. We are not responsible for any dissatisfaction due to incorrect product selection or improper use of our products..

Hair Care

If the hair is not treated well it is a 50/50 chance your frontal will bald. This can be due to overplucking, chemicals that contain alcohol, and more. But that is Okay and it is very common and what we can provide for you is a frontal revamp. With a frontal revamp this just includes replacing the frontal, washing, and revamping the wig. This service is available through our website the price will vary but be sure to check it out!

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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